Expanding branding to print in the flagship manual
Timeline
5 Months
Role
Graphic Designer & Project Manager
Team
Marketing Director
Graphic Designer (me)
Training Division Director
(3) Training Practitioners & SMEs
Copywriter
TL:DR
The flagship product of the nation’s leading arborist training school needed a re-design to increase class sign-ups, align with the branding of the parent company, and reflect new arborist training methods. I designed a 300 page manual and derivative handbook with over 150 proprietary technical illustrations. I developed the project timeline, led multiple review sessions with arborist training SMEs to ensure technical accuracy, and ran tests with printing vendors. The final manual paid for development and publishing with profits from the first week of product sales. Arborist training class signups did increase.
Problem
Historically, the manual struggled to meet organizational goals:
Arborist training instructors believed it lacked clarity for class use
Marketing team believed it lacked the polish that made product sales easy
There was no budget for further photography yet there was a need for more instructional visuals
The parent company’s branding had never been applied at such scale in print
Expanding Branding Within Print Mediums
The manual had not had a visual or branding update in 10 years and the parent company’s new branding had never been applied at such a scale in print. I gathered print and digital materials and resources that utilized the parent company’s new branding to identify key motifs and repeated branding vernacular. From my findings I developed sample pages of the manual that utilized brand motifs and expanded on them to meet the levels of visual and typographic hierarchy that the technical manual required. I proposed this application and expansion of the brand to the Marketing Director, Operations Manager, and company leadership. Upon approval, I created a manual specific brand guide to reference throughout my development.
Designing 150+ Technical Illustrations
The company had no budget for further photoshoots for the manual, yet the arborist training SMEs wanted more visuals of specific concepts. I led detailed collaborative sessions with the arborist trainers to review their iPhone photos of concepts, clarifying the key elements. From my detailed notes, I developed vector illustrations of these concepts and again led collaborative sessions to refine the illustrations with the trainers who would use them.
Reflections
I would have liked to sit in on arborist training classes to see how students and instructors used the new manual, identifying opportunities for improvement or expansion of the illustrations library. I was laid off due to industry wide budget cuts before this could happen.
This project proved my ability to manage complex inter-departmental projects to deliver print artifacts and my ability to understand and evolve branding across mediums. This work secured projects for KIKO Auctions which eventually led to XYZ(link to this project).
